Because, aviously…

That’s right, I bought a new phone a month ago…it has been out now for two months…and it still can’t do talk and data at the same time.

These days that is a given on almost every phone and plan out there.

It can be something simple, as checking an email for an Order Number while on the phone with Customer Service, or even more likely: Using GPS Maps while on the Phone….Can’t be done on my phone.

Verizon Wireless is updating to HD Phone Calls via Voice Over LTE (VoLTE)…this sounds like a disaster to me, since if the call is started on LTE and you lose that coverage, changing to standard 3G or even just a phone call 1G, it would possibly drop the call.

But in order for the phones to handle HD calling, they need a program called “Advanced Calling 1.0”. Until that point, the phone can’t make an HD call and do data at the same time.

advanced calling

So instead we can now do regular phone calls, or data, but not both at the same time.

When I first got my phone on October 23rd, I called Verizon, and was told it would be available for my phone on October 27th….that date came and passed, and I contacted them again, now being told it was only available for certain phones on that date, but not mine…when I asked when it would be available, I was told “hopefully within a month”.

Well Verizon Wireless, it’s been one month for me, and two months for the phone, and you guys are looking like fools for not having features that other companies have been offering for years (even the customer service rep that I spoke to didn’t believe me when I told him I can’t do both at the same time on a new phone).

Get your stuff together.

And while you’re at it, can I please have a Lollipop?

Lollipop Forest-578-80

One thought on “Talk and Data at the Same Time? We think not. Verizon Wireless #Fail

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