My Dad placed his first Jet.com order last week, and eagerly awaited the special purple box. I’ve talked previously about Jet, and my little Jet Li action figure.
He ordered two items, that generally come with a bonus pack (Ex. Buy the 300 pack, and get 24 free!), yet when they showed up, it was just the generic packaging, with only 300.
After reaching out to Jet, they took no time in fixing their mistake, and sending out a package with 200 more of the item, at no charge to us at all.
Thanks Jet for stepping up and doing more than what was expected in correcting the mistake!